GDPR Compliance

Nyla's native compliance banner

Nyla's native compliance banner enable customers to make a selection to opt into tracking for compliance purposes in different countries. 

Activating the App

In order to activate GDPR, you should go to apps > GDPR Compliance. 

  • Countries: Toggle on/off the locales you want the banner to appear in. You should ensure all locations in which want the banner to appear are toggled on. 
  • Modal Settings: Enter copy and a link for the banner where the customer can find more information. Toggling "Use Light Theme" will show either a light or dark version of the banner for legibility purposes. 
    • The link only needs the path (also known as the relative URL) for the page, not your entire site address, e.g:
      • To link to a page with the URL privacy-policy, you would add: /pages/privacy-policy
      • To link to your homepage, you would simply add /
    • If you leave the link field empty, it will default to /pages/privacy-policy after the site is built (but not in the live preview)

GDPR Banner Styles: 

The banner's styles are derived from your design tokens.
  • CTAs: You can set the CTA styles that you want for your approve or deny buttons in the app
  • Background and text: Colors are based on the chosen theme.
    • Dark theme: Black color design token for the background and primary color design token for the text.  
    • Light theme: White color design token for the background and primary color design token for the text.  

How this works: 

When a customer lands on your site, an IP location is attempted.

  • If the customer is identified in one of the locations that you have set the banner to fire, then the cookie banner will fire.   
  • If the customer is identified in a location where the cookie banner is not active, it will not show.
  • If the IP check fails and the customer cannot be located, then the cookie banner will fire. 

If in a location where the cookie banner is active, customers will not be tracked for any non-compliant cookies or events until they opt-in to tracking.  

Their tracking preference is stored in their local storage so they don't have to re-select their preference every time they visit your site. 

Enabling customers to change their preference

If a customer wishes to change their cookie / tracking preferences to opt in or out of tracking, you can use the OPEN_GDPR link action in order to trigger the cookie banner on the site. If a customer clicks on this, it will summon the cookie banner and they can change their preference.